Vs66 Privacy Policy — Protecting Your Information
This policy clearly explains how your personal information is collected, used, and kept secure on the vs66 platform. The privacy of our users in Bangladesh is our top priority.
Why This Policy Matters
Vs66 is an online gaming platform built on the trust of millions of users across Bangladesh. When you register, play games, or make transactions on our platform, we receive certain information from you. This privacy policy openly explains what data we collect, how we use it, and how we keep it secure. You own your data at all times, and vs66 will never sell it to third parties without your consent. If you have any questions after reading this policy, our support team is always here to help.
What Information We Collect
The following types of information may be collected to operate the vs66 platform.
Account Information
During registration, we collect your name, mobile number, email address, and date of birth. Your national ID or passport details may be requested for identity verification. This information is used to keep your account secure and to meet legal requirements. vs66 only ever collects the minimum information necessary — nothing more. Your password is never stored in plain text; it is kept solely as an encrypted hash.
Device & Browser Information
The model, operating system, browser type, and IP address of the device and browser you use to access vs66 are automatically recorded. This information is used for security monitoring, fraud detection, and technical improvements to the platform. If you access vs66 from a mobile device, your network type and screen resolution may also be logged. If your device identity is linked to any suspicious activity, we take immediate security action. This data is not personally identifiable on its own, but may be associated with your account information.
Payment & Transaction Information
When you make deposits or withdrawals in BDT, we store your mobile banking number, transaction amount, and timestamp. For bKash, Nagad, Rocket, and other local payment methods, we only retain the information needed to verify transactions. Full account numbers and PIN codes are never stored. Transaction history must be retained for a specified period to comply with anti-money laundering regulations and legal requirements. Your financial data is protected with the highest level of encryption.
Usage Data & Gaming History
We store details of which games you have played, how long you played, which pages you visited, and which bonus offers you accepted. vs66 uses this information to suggest relevant games and offers and to improve your platform experience. It is also used for responsible gaming monitoring, helping you maintain healthy gaming habits. If your gaming patterns indicate unusual risk, our system can automatically send you an alert.
Communications & Support Data
If you contact our support team, the details of that conversation may be stored to maintain continuity and improve service quality. This information may also be used to send you promotional emails or messages, though you can unsubscribe at any time. vs66 does not send marketing communications without your permission.
Location & IP Information
Your approximate location is identified through your IP address, which is used to prevent unauthorized access from outside Bangladesh. We never track GPS or your precise physical location. Location data is used solely for security and compliance purposes. Accessing your account while traveling may trigger additional verification steps to keep your account secure.
How Your Information Is Used
Vs66 uses collected data for specific, transparent purposes only — never for anything beyond what is necessary.
Service Operation & Improvement
Your information is required to create your account, process transactions, grant game access, and apply bonuses. Usage data is analyzed to troubleshoot technical issues on the vs66 platform, test new features, and keep the service running smoothly. Your gaming history is used to build a personalized experience tailored to your preferences. This data also helps us improve app performance for mobile users. Our goal is always to make your experience simpler, faster, and more enjoyable.
Security & Fraud Prevention
Your data is used to detect unauthorized account access, money laundering, and fraudulent activity. Automated systems continuously monitor for unusual transaction patterns and can temporarily suspend an account if suspicious behavior is detected. Your identity verification details are also used to prevent the creation of multiple accounts. vs66 carries out all security operations in compliance with applicable laws in Bangladesh. If suspicious activity is detected on your account, we will notify you promptly.
Promotional Communications
With your consent, we may send you emails or messages about new offers, bonuses, and game updates. You can opt out of promotional communications at any time without any effect on your account or services. vs66 never sends spam or irrelevant advertisements — only offers relevant to your interests and gaming history. You can manage your communication preferences and frequency directly from your profile settings.
Legal Compliance & Regulatory Obligations
Certain data must be retained to comply with applicable international regulations and licensing conditions governing the online gaming industry. Keeping financial transaction records for a defined period is a legal requirement. In the event of a legal investigation, information may be disclosed to authorities upon request, but only through proper legal process. vs66 always operates transparently to protect user interests and avoids disclosing data beyond what is necessary.
Cookies & Tracking Technologies
Learn how cookies and similar technologies are used on the vs66 platform.
What Are Cookies and Why We Use Them
Cookies are small text files stored in your browser or device that help remember information about your visit. On the vs66 platform, essential cookies are used to keep your login session active, save your language preferences, and support security verification. Analytical cookies may also be used to understand how the platform is being used. You can disable non-essential cookies at any time through your browser settings, though this may limit certain platform features. vs66 never uses advertising tracking cookies or cookies for third-party ad networks.
Analytics & Performance Tracking
Session data and page load times are tracked to monitor platform performance and improve the user experience. This data is analyzed in aggregate and is never used to identify individuals. For mobile users, technical data is collected to identify app crashes and slow-loading pages. This information is especially useful for optimizing the service in line with Bangladesh's internet infrastructure. Analytics data is generally not retained for more than 90 days.
How to Manage Cookies
You can delete or block vs66-related cookies at any time by going to the "Cookies and site data" section in the settings of Chrome, Firefox, Safari, or any other browser. The same option is available on mobile browsers, and we fully support that choice. Disabling essential session cookies may cause login issues, but blocking non-essential cookies will not affect your core experience. Contact our support team for any help with your cookie preferences. vs66 always respects your browsing privacy.
Data Retention & Security Measures
Vs66 uses industry-standard security technology to keep your data safe.
Encryption Technology
All data exchanged between you and vs66 servers is secured with TLS 1.2 or higher encryption protocols. Sensitive data stored in our databases — such as passwords and payment details — is protected using AES-256 encryption. Data cannot be intercepted or read in transit because the entire connection is encrypted. The effectiveness of our encryption systems is regularly verified through security audits and penetration testing. The same level of protection applies to both your mobile app and web connections.
Data Retention Period
Your core information is retained for as long as your account is active, and for up to five years after account closure to meet legal obligations. Financial transaction records must be kept for an extended period in accordance with regulatory requirements. Analytics and log data is typically deleted automatically within 90 to 180 days. If you request account deletion, we will remove all data beyond legal requirements as quickly as possible. vs66 never retains data longer than necessary.
Access Controls
Within vs66, only authorized staff can access user data, and only to the extent required by their role. All employees are bound by strict confidentiality agreements, and any misuse of data is subject to serious disciplinary action. Every instance of data access is logged and regularly audited. When an employee resigns or is terminated, their access is revoked immediately. vs66 makes no compromises when it comes to protecting your data.
Our Policy on Sharing Information with Third Parties
Vs66 never sells your data — however, limited information may be shared in certain specific circumstances.
Permitted Data Sharing
For payment processing, the necessary information is shared with bKash, Nagad, or other approved payment gateways to verify transactions. These payment partners are required to follow equally strict privacy policies and only receive the information needed to complete a transaction. Certain data may also be shared with authorized KYC partners for identity verification. Cybersecurity partners assist with fraud detection but do not have access to your personal identity. vs66 maintains strict data processing agreements with every partner.
What We Never Do
Vs66 never sells or transfers your personal information to third-party advertisers or marketing companies. Your gaming history and financial data are never used for any commercial purpose outside of vs66. Your activity is never shared with social media platforms. In the event of any business acquisition or merger, the new entity will be required to honor this policy and ensure your data remains protected. Your consent will be obtained before your data is used for any new purpose.
Learn About Your Rights
As a vs66 user, you have full control over your own data.
Right to Access Your Data
You can view your stored personal information at any time by logging into your account. You have the right to request a full summary of what data we hold about you. vs66 typically fulfills data access requests within 30 business days. The information is provided in a clear, easy-to-understand format. Reviewing your data lets you confirm that we are only storing what is necessary.
Right to Correct Your Data
You have the full right to correct any inaccurate or outdated information in your account. Your name, mobile number, and email can be updated directly from your account profile. For corrections to identity verification details, please contact the support team and submit the relevant supporting documents. vs66 considers accurate information important, as it helps keep your account secure and ensures smooth payment processing. Correction requests are handled promptly.
Right to Delete Your Data
You can request the deletion of your account and associated data. Upon receiving your request, all data beyond legal and regulatory requirements will be permanently deleted within a defined timeframe. Financial transaction records may need to be retained for a specified period for legal reasons, and you will be clearly informed of this. Before your account is deleted, you will be given the opportunity to withdraw any remaining balance. A confirmation will be sent to you once the deletion process is complete.
Policy Updates & How to Reach Us
We will notify you in advance of any changes to our privacy policy.
Change Notifications
You will be notified at your registered email address at least 14 days before any significant changes to this privacy policy take effect. For minor updates, the revision date on the website will be updated along with a brief notice. Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you do not agree to the new policy, you will have the option to close your account, and we will assist you through that process. Previous versions of the policy are kept in our archive and are available upon request.
Contact Support
For any questions, complaints, or data requests regarding our Privacy Policy, our dedicated support team is available 24/7, seven days a week. You can reach us by email at support@vs66.im — we typically respond within 24 hours. You can also use the support chat to request data deletion, corrections, or access. Reaching out in Bengali is completely welcome, and our support team responds to Bangladeshi users in their native language. vs66 is committed to protecting your privacy at all times.
Get Started Safely on vs66
Your data is protected, your experience is secure. Join Bangladesh's leading online gaming platform and enjoy your favorite games with complete peace of mind.